| Created | Verified | Approved | |
|---|---|---|---|
| Date: | 19th January 2014 | 25th January 2014 | 31th January 2014 |
| Author: | [email protected] | [email protected] | [email protected] |
Error 1000000x or 5000000x
In order to troubleshoot these error codes you must verify the following conditions.
You are randomly getting any of these error codes
This is most likely a temporary connection issue or dropped network traffic caused by a firewall; please post at the technical support forums.
Possible behavior:
- You cannot connect at all to both, Voobly client and Voobly messenger.
- You can connect to both, Voobly client and Voobly messenger, but the connection keeps dropping.
- You can connect to Voobly messenger, but Voobly client refuses to load.
- You are connected to Voobly client, but Voobly messenger keeps disconnecting.
You are getting “Error: Account is locked” message on Voobly messenger
Your account was disabled, please create a new thread at the ban appeal forums, a Voobly administrator will deal with your issue shortly
You are getting “You have been disconnected …” message on Voobly client
If you are getting this error message after being booted by a moderator, please create a new thread at the ban appeal forums, a Voobly administrator will deal with your issue shortly.
Change Management
| Version | Date Created | Author | Description |
|---|---|---|---|
| 1.0 | 19th January 2014 | [email protected] | Initial Release |
| 2.0 | 05th April 2014 | [email protected] | CoC Changes |
| 3.0 | 14th August 2014 | [email protected] | CoC Changes |
| 4.0 | 25th August 2015 | [email protected] | CoC Changes |
| 5.0 | 21th August 2017 | [email protected] | CoC Changes |